Case Study - Workforce visibility for Africa’s mobile-first businesses
WorkPulse helps businesses boost field performance, drive accountability, and improve operations using SMS-powered check-ins and real-time insights—no apps or installs needed.
- Client
- WorkPulse
- Year
- Service
- Product, Platform, Workforce automation
Overview
Across Africa, field agents are often the most critical—yet under-managed—part of the workforce. Without structure, visibility, or timely feedback, productivity and accountability quickly slip away.
Companies with highly engaged field teams see up to 21% more profitability. WorkPulse was built to help businesses tap into that potential. No apps. No installs. Just SMS-powered check-ins that give managers immediate visibility into location, attendance, and responsiveness.
Designed with African organizations in mind, it supports local workflows and constraints—empowering teams to take control of their field operations and unlock new levels of performance and revenue.
Backed by Encodev Labs, WorkPulse combines modern UI with a performance-optimized backend, smart automations, and real-time reporting tools that work across devices and roles.
What we did
- Platform architecture
- SMS-based check-ins
- Real-time dashboards
- Shift scheduling
- Activity tracking
- Performance analytics
- Consent-first design
With poorly engaged field teams costing businesses up to 21% in profits, we built WorkPulse to close that gap. Encodev Labs delivered the speed, structure, and execution needed to transform the idea into a real-time tool for field productivity.
Co-Founder, Encodev Labs
- Product launched
- 2024
- Weekly check-ins
- 1000+
- Industries supported
- 5+
- Missed shifts with automation
- Zero