Case Study - Powering events and experiences across Africa

eGotickets is Africa’s leading event discovery and ticketing platform, simplifying access to events while enabling organizers to sell, manage, and promote effortlessly.

Client
eGotickets
Year
Service
Platform, Infrastructure, Product

Overview

eGotickets began with a simple mission: make it easier for people to access and enjoy events. Over the last 10+ years, it has grown into a category-defining platform serving millions of users across Ghana, Nigeria, Kenya, Rwanda, and Uganda.

Built on a rock-solid Ruby on Rails foundation with MySQL, Redis, and Sidekiq under the hood, eGotickets is engineered for reliability, speed, and scale. It leverages AI for personalization, automation, and fraud detection—while offering a robust set of partner APIs that allow other platforms to display events and sell tickets natively within their experiences.

eGotickets also pioneered offline ticketing in Ghana and across Africa, establishing a new standard that’s now widely adopted—even by competitors. We’re proud to have contributed to a more accessible, connected ticketing ecosystem.

Originally an Encodev Labs initiative, eGotickets has grown into a thriving independent company—proof of our ability to take bold ideas from concept to category leadership.

What we did

  • Ruby on Rails
  • MySQL / Redis / Sidekiq
  • AI integration
  • Partner API development
  • Platform architecture
  • Scalability & performance
  • Admin & organizer tools

Encodev Labs has been at the heart of eGotickets since day one. From product ideation to scale, their team has consistently delivered with vision, precision, and grit—helping us become a leader in Africa’s ticketing ecosystem.

Alfred Rowe
Co-Founder, eGotickets
Continuous evolution & growth
10+ years
Across Africa
5 countries
of tickets sold
Millions
of events powered yearly
1000s

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Tell us about your project

Our offices

  • Greater Accra
    1st Tilapia Street, 3rd Avenue
    Community 5, Tema, Ghana.